What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Reached upload space limit

    Asked by paintaccess on March 10, 2016 at 05:38 PM

    Hi there,


    Without upgrading, how can I reset my limit?? I'm not quite sure how this month we've already reached the 100mb mark.




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    JotForm Support

    Answered by Mike on March 10, 2016 at 06:45 PM

    Thank you for contacting us.

    The 100MB upload space limit is a total account space limit, we do not reset it each month. If you would like to clear some space, you can remove some form entries from submissions page of the 'Identity Verification Form' in order to delete associated upload files.

    If you need any further assistance, please let us know.