Reached upload space limit

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    paintaccess
    Asked on March 10, 2016 at 05:38 PM

    Hi there,

     

    Without upgrading, how can I reset my limit?? I'm not quite sure how this month we've already reached the 100mb mark.

     

    Thanks,

    Jan

  • Profile Image
    Mike
    Answered on March 10, 2016 at 06:45 PM

    Thank you for contacting us.

    The 100MB upload space limit is a total account space limit, we do not reset it each month. If you would like to clear some space, you can remove some form entries from submissions page of the 'Identity Verification Form' in order to delete associated upload files.

    If you need any further assistance, please let us know.