What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't change my CC info.

    Asked by brunchstore on March 10, 2016 at 10:55 PM
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    JotForm Support

    Answered by Chriistian on March 10, 2016 at 11:11 PM

    To change your credit card info, please go to the account settings. To do so, simply follow the guide below:

    1. Click the person icon on the top right of the page

    2. Select Account

    3. Click the Billing tab

    4. Then click the Change Credit Card button.

    5. Input your credit card info then click Update.

    If you have tried this method but the issue still persists, do let us know.
    Regards.