What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where to find info about when my month is ending. Free forms view renewal date?

    Asked by artyomkarma on March 11, 2016 at 03:50 AM
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    JotForm Support

    Answered by beril on March 11, 2016 at 04:09 AM

    Form view counter is reset once at the beginning of each month so it will reset 01-April-2016. You can see it by clicking the user icon as you see below:

    Once you reach the monthly limit, you don't receive more submissions until next month. As a free user, you have 1000 Form View limit per month. It seems you used 912 of 1,000 of Form View. I suggest you to upgrade your plan.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by artyomkarma on March 11, 2016 at 04:11 AM


    I mean end of MY month is actual March, 31 or some another date?

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    JotForm Support

    Answered by Jan on March 11, 2016 at 04:28 AM

    The form views of all user accounts will be reset on April 1, 2016. If you exceeded the limits your account will be disabled until the form view limits reset on April 1, 2016.

    Again, this is applicable to all users. It doesn't matter what day you signed up. If you have 1000 form views, your form will be disabled until March 31, 2016. But when the form view limit resets, it will be activated again, and that will be on April 1, 2016.

    Thank you.