Flag icon are lost every time I leave and come back to the screen

  • swintonpaterson
    Asked on March 11, 2016 at 7:11 AM
    Sorry to dig up an old thread but I'm finding the same.  The flag or the little mail icon to the left are lost every time I come out of that screen and go back again.  I'm the only user at this stage too so I have full edit permissions.
  • Carina
    Replied on March 11, 2016 at 7:17 AM

    I tested your account and could not replicate the same situation. Both flag and email icons were available when returning to the screen:

    Flag icon are lost every time I leave and come back to the screen Image 1 Screenshot 20

    Are you having this situation in more than one browser? Which operating system are you using?

    We'll wait for more details to continue.

  • swintonpaterson
    Replied on March 14, 2016 at 4:45 PM

    Thanks for your help.  You are right it seems to be ok now and I can't replicate it.  I'm using Firefox on Windows 7 and it was responding oddly before but fine now.

    Is there a way to reorganise those columns on the submissions screen and get them to stay the same way for next time?

  • Kevin Support Team Lead
    Replied on March 14, 2016 at 5:08 PM

    Yes, as my colleague I was not able to replicate the issue, I'm using Windows 7 as well and used Firefox, it is working now. 

    Is there a way to reorganise those columns on the submissions screen and get them to stay the same way for next time?

    I'm not sure if understood your question, could you please provide us a bit more about what do you want to achieve? 

    We will be glad to help. 

  • swintonpaterson
    Replied on March 14, 2016 at 5:12 PM

    Thanks for your reply.

     

    On the submissions screen in the bottom half you can reorganise the columns i.e.

     

    Flag icon are lost every time I leave and come back to the screen Image 1 Screenshot 20

    I could swap 'Submission Date' and 'Decision' or move another column further to the left etc

    Is there then a way to save that layout with the columns in my chosen order?

    Thanks

  • Kevin Support Team Lead
    Replied on March 14, 2016 at 5:21 PM

    Thank you for the additional details, I have moved your request now to this thread: http://www.jotform.com/answers/794420. 

    Currently it does not save the changes, but we will escalate it to our second level on that thread, we will assist you soon.