Urgent - Account suspend

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    christian cote 
    Asked on March 11, 2016 at 11:11 AM



    it seems my acount has been suspend for pishing. This is a mistake. I'm creating forms for my business and now it seems I can't use them. 

    Please can you fix it as soon as possible or tell me what to do to make it work properly.


    Thank you


    Christian Cote

    Les Belles Cartes



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    Answered on March 11, 2016 at 12:23 PM

    We apologize for the inconvenience, your forms are available now:

    Your forms were suspended by our phishing detector system, since they are made in French language and our phishing tool is not updated in this language.

    Please apply the workaround provided on this thread: http://www.jotform.com/answers/447134, to avoid this from happening again.

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    Answered on April 14, 2017 at 10:43 AM

    Please assist me 

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    Answered on April 14, 2017 at 11:53 AM

    @maridumpling - We can help you if you'd let us know what your problem is. I strongly urge you to create your own thread so we can better assist you. Just head over to this page to post one.

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    Answered on April 14, 2017 at 11:56 AM

    @maridumpling - I just noticed that you were already assisted on this thread https://www.jotform.com/answers/1119458

    If you have something to add or have a followup question, please don't reply via email. Instead, open your thread by clicking this link, then post your reply from there.