What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Urgent - Account suspend

    Asked by christian cote  on March 11, 2016 at 11:11 AM

    Hi,

     

    it seems my acount has been suspend for pishing. This is a mistake. I'm creating forms for my business and now it seems I can't use them. 

    Please can you fix it as soon as possible or tell me what to do to make it work properly.

     

    Thank you

     

    Christian Cote

    Les Belles Cartes

    819-628-0078

    info@lesbellescartes.com

    Page URL:
    http://lesbellescartes.com/commande/cartes-signets-souvenirs.html;http<br/>://lesbellescartes.com/inscrits/commande.html

    Screenshot
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    JotForm Support

    Answered by BDAVID on March 11, 2016 at 12:23 PM

    We apologize for the inconvenience, your forms are available now:

    Your forms were suspended by our phishing detector system, since they are made in French language and our phishing tool is not updated in this language.

    Please apply the workaround provided on this thread: http://www.jotform.com/answers/447134, to avoid this from happening again.

  • Profile Image

    Answered by maridumpling on April 14, 2017 at 10:43 AM

    Please assist me 

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    JotForm Support

    Answered by Jim_R on April 14, 2017 at 11:53 AM

    @maridumpling - We can help you if you'd let us know what your problem is. I strongly urge you to create your own thread so we can better assist you. Just head over to this page to post one.

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    JotForm Support

    Answered by Jim_R on April 14, 2017 at 11:56 AM

    @maridumpling - I just noticed that you were already assisted on this thread https://www.jotform.com/answers/1119458

    If you have something to add or have a followup question, please don't reply via email. Instead, open your thread by clicking this link, then post your reply from there.