Problem with firewall

  • Profile Image
    guayomena
    Asked on March 11, 2016 at 11:25 AM

    I'm having problem with this form in jotform. I'm trying to use it in a place that has a firewall. I can add all the necessary domains. But I've tried adding several domains and still I can't get it to work.

    We've added:
    https://submit.jotform.co

     jotform.com

    cdn.jotfor.ms

     

    But I think we're missing one domain. We've trying this app to see if it works for all our forms.

     

    Thanks!

  • Profile Image
    Charlie
    Answered on March 11, 2016 at 12:30 PM

    I presume you want to make the form work on your network with a strict firewall? I believe the best way is to check your logs or browser console and see what sources or domains are being blocked so that you can whitelist them in your network security.

    Here are the domains that we have:

    jotform.us  and   jotform.com 

    jotform.ca

    jotformeu.com and eu.jotform.com 

    jotform.me

    myjotform.com

    jotformz.com

    jotform.co

    jotformpro.com

     

    You can also check this list of our JotMail IP addresses and domain name servers: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses 

     

    Let us know if that helps.