What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with firewall

    Asked by guayomena on March 11, 2016 at 11:25 AM

    I'm having problem with this form in jotform. I'm trying to use it in a place that has a firewall. I can add all the necessary domains. But I've tried adding several domains and still I can't get it to work.

    We've added:




    But I think we're missing one domain. We've trying this app to see if it works for all our forms.



    Page URL:

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    JotForm Support

    Answered by Charlie on March 11, 2016 at 12:30 PM

    I presume you want to make the form work on your network with a strict firewall? I believe the best way is to check your logs or browser console and see what sources or domains are being blocked so that you can whitelist them in your network security.

    Here are the domains that we have:

    jotform.us  and   jotform.com 


    jotformeu.com and eu.jotform.com 







    You can also check this list of our JotMail IP addresses and domain name servers: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses 


    Let us know if that helps.