- TotaKeKeAsked on March 11, 2016 at 12:03 PM
Good Evening, I recently signed up in the site, and i've been trying to update my account to Bronze, but for some reason, i can't pay with paypal despite i have a debit card registered in my account.
- JotForm Supportashwin_dAnswered on March 11, 2016 at 12:59 PM
Are you sure that a valid card is added in your PayPal account? I would suggest you to please contact PayPal support and ask them why you are unable to pay even if you have a valid card added in your PayPal account.
If you have a credit card, you can upgrade your account and the following guide should help you: http://www.jotform.com/help/331-How-to-upgrade-my-account