What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms not opening

    Asked by lwilkerson on March 11, 2016 at 12:08 PM

    I am having a lot of trouble opening my forms right now. Is the issue on JotForm's end of mine? The only way I can seem to get them to load is by logging out and back into my account. 

    Page URL:
    https://form.jotform.com/53057575846163

    not opening My Forms JotForm logging my account
  • Profile Image
    JotForm Support

    Answered by Kiran on March 11, 2016 at 12:26 PM

    We had a temporary issue with one of our servers which is now fixed. Sorry for the inconvenience this may have caused.  The forms should be loading without any issue now. Please check and let us know if the issue still persists. We will be happy to take a look again.

    Thank you!