I tried to pay with paypal and it won't load to that page, what can I do.

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    Asked on March 11, 2016 at 12:39 PM
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    Answered on March 11, 2016 at 01:25 PM

    I presume what you would like to do is pay for the paid subscription plans that we have? I'm checking your email address 06*****crystal@gmail.com and it is not associated with any JotForm account. To upgrade to a paid plan, you will need to have a JotForm account first. Please sign up here www.jotform.com.


    You will need to log in for you to upgrade to our paid plans. Please check this guide on how to upgrade: http://www.jotform.com/help/331-How-to-upgrade-my-account 

    If you already have a JotForm account, please log in and follow the guide on how to upgrade.

    If I misunderstood your concern, please do provide us more information about it.