How do you enable your form so that multiple submissions from the same user (email address) are not available?

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    Asked on February 24, 2012 at 03:49 PM

    So basically if someone enters once and then tries to enter again is there a way to put up a message eg: "You have already entered your details" or somesuch.




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    Answered on February 24, 2012 at 06:06 PM


    Currently, there is no way to limit submission entries to one per email address. What you can do instead is to limit submissions to one per IP address.

    To set your form to accept only unique submissions:

    1.  Go to Setup & Embed tab

    2.  Click the Preferences button

    3.  In the Preferences window, click the Advanced Settings tab

    4.  Set Unique Submissions to Strict Check

    You may also set to Loose Check but this can be bypassed by using another browser or clearing the browser's cookie. Strict check, on the other hand, may be disadvantageous if your target users are on the same network, using the same IP address, such as in schools or organizations. It is up to your discretion on which submission check to use.

    Hope this post was of any help to you. Contact us again if you need further help.