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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why the title of the email notification does not update?

    Asked by oraange on March 11, 2016 at 09:11 PM

    When our forms are filled out and submitted, they come into our email system and there is a header at the top of the information/data in the email that reads "Title Me".

    I have gone into the preferences section of each form and changed it to read "Bond Quote" or "Contractors Quote", or whatever the form is for. I have also renamed the forms under "My Forms" list.

    Even after that, they still come to us reading "Title Me".

    Is this a known issue or something I am doing wrong?




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    JotForm Support

    Answered by Kevin_G on March 11, 2016 at 10:02 PM

    Yes, it should be changed when you rename the form, however, if it does not, you may try deleting the email notification and re-doing it again, it should take the new name of the form. 

    Do let us know if it helps. 

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    Answered by oraange on March 11, 2016 at 11:13 PM

    That fix worked. Thank you!

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    JotForm Support

    Answered by Kevin_G on March 11, 2016 at 11:19 PM

    Great to know that, you're welcome. 

    Do let us know if you need more help, we will be glad to assist you.