What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Nothing happens when the submit button is clicked in my form

    Asked by Frankhowell on March 12, 2016 at 10:12 AM

    Hello we have a form set up for people to fill out and a submit button at the bottom but when they click the submit button nothing happens can you help?

    submit button submit not working
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    JotForm Support

    Answered by Welvin on March 12, 2016 at 11:14 AM

    Let us know the URL of the page where the form is currently embedded so we can check it for you. In your other thread, you've mentioned Facebook so please share with us the URL of your Facebook page. 

    I would also like to know if you have added the form using our Facebook Embed option (http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages) or if you are using the iframe ones (http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-).