JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Let us know the URL of the page where the form is currently embedded so we can check it for you. In your other thread, you've mentioned Facebook so please share with us the URL of your Facebook page.
I would also like to know if you have added the form using our Facebook Embed option (http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages) or if you are using the iframe ones (http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-).