Email not working

  • ceffarmoor
    Asked on March 12, 2016 at 2:42 PM

    My email on the form below has stopped sending again.  Why does this keep happening?

    Doug

    Page URL: https://www.jotform.com//?formID=53066935376969
  • jonathan
    Replied on March 12, 2016 at 3:46 PM

    I found one of the Notifier Email intended Recipient E-mail office@ceffm.org in the bounce list due to this reason

    Email not working Image 1 Screenshot 20

     

    I have fixed this for now by removing the email in the blocked list. New incoming email should now get through.

    You can also check and remove bounce email in your account. Check the user guide on how to:

    How-to-remove-your-email-address-from-bounce-list

    Hope this help. Please let us know if there are still issue.