What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you can share to us the URL of your website where you have embedded the form, we will be able to graphically show you how to check the dimension of the form using the browser Inspector tool.
This user guide should help as well: The-Importance-of-Form-Widths
Let us know if you need further assistance.