PDF Form: When creating a PDF form it stucks on working and the PDF file is not generated.

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    Asked on March 12, 2016 at 10:01 PM

    Hi The PDF creator on my account isn't working again.  It didnt work last week and you contacted me and then it seemed to be fixed.  Now it is doing the same thing.  Just saying "working" but never actually cretaing a PDF. Can you help?




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    Answered on March 12, 2016 at 11:37 PM

    We apologize for the inconvenient, I checked the feature and can confirm that it is not working, it always says working and the form is not being generated, I will report it to our second level and you will be notified when it is solved. 


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    Answered on March 31, 2016 at 07:02 AM

    We are sorry for the inconvenience this may caused you. This problem should be fixed now. We would appreciate if you could also test it on your side and let us know if the problem persists.

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    Answered on March 31, 2016 at 07:45 AM
    Thank y