What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Form: When creating a PDF form it stucks on working and the PDF file is not generated.

    Asked by AllTalkSpeech on March 12, 2016 at 10:01 PM

    Hi The PDF creator on my account isn't working again.  It didnt work last week and you contacted me and then it seemed to be fixed.  Now it is doing the same thing.  Just saying "working" but never actually cretaing a PDF. Can you help?




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    JotForm Support

    Answered by Kevin_G on March 12, 2016 at 11:37 PM

    We apologize for the inconvenient, I checked the feature and can confirm that it is not working, it always says working and the form is not being generated, I will report it to our second level and you will be notified when it is solved. 


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    JotForm Support

    Answered by beril on March 31, 2016 at 07:02 AM

    We are sorry for the inconvenience this may caused you. This problem should be fixed now. We would appreciate if you could also test it on your side and let us know if the problem persists.

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    Answered by AllTalkSpeech on March 31, 2016 at 07:45 AM
    Thank y