What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Adobe e-Sign Widget: the option to customize the signed PDF output

    Asked by ajvdhek on March 13, 2016 at 11:00 AM

    I'm using the Adboe esign integration. Unfortunately the end result (signed document) is a rather poorly formatted. It is not possible to set the default font in Adobe esign when I log in.

    The jotform <> Adobe esign integration only accepts inline css and skips generic css. As a result it is not possible to produce a document that is styled in a sans serif font.

    so this works:

    <p style="font-family:arial">Document title</p>

    This doesn't:


    p {font-family:arial;}



    The jotform text fields allows to set HTML and thus use inline. That results in sans serif in the PDF. But the other jotform elements don't allow inline css or do they?

    So my question: How can I get sans serif in the pdf for all form elements.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on March 13, 2016 at 11:44 AM

    I'm sorry, but I don't think there's a way to edit the document. You can only style the widget within the form, but not the generated PDF file. But I have forwarded this to our widget manager. He knows if this is possible to implement or not. We'll let you know.

  • Profile Image

    Answered by ajvdhek on March 14, 2016 at 05:53 AM

    Hi Welvin,

    Thanks for the reply! If the individual form elements would allow inline CSS, the pdf would be styled...





  • Profile Image
    JotForm Support

    Answered by Jan on March 14, 2016 at 07:37 AM

    I would like to verify if you are referring to the generated PDF in the submissions. If you are, then you can actually customized the said PDF. However, these are the only fonts available: Aria, Courier, Courier New, Helvetica, Open Sans. Tahoma, Trebuchet MS. Here's a guide: 

    1. Select the form and then click the "Submissions" button.

    2. Click the "Get PDF" button and the click the "Customize PDF" option.

    3. Click the "Settings" button.

    4. Choose a font style.

    Hope that helps. But my colleague Welvin said he already forwarded a request to our widget manager regarding the inline CSS for Adobe Esign widget.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Welvin on March 14, 2016 at 08:07 AM

    The form can be styled in the form designer in general. This doesn't need you to use inline styling. But the signed PDF file for the Adobe E-Sign widget uses a different stylesheet so it's impossible for you to have the same styles from the form. 

    I have now submitted this to our developers as a feature request. We can't promise any timeframe for this, but if there are updates, you should know it via this thread.

  • Profile Image

    Answered by AndrewMoeller on July 01, 2016 at 09:58 AM

    All the info is on the left hand side of the page - leaving the right hand side blank. Can you adjust to columns? 
  • Profile Image
    JotForm Support

    Answered by Jan on July 01, 2016 at 11:31 AM


    I moved your inquiry to another thread. Here's the URL: https://www.jotform.com/answers/873988

    Thank you.