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PRxProAsked on March 13, 2016 at 1:40 PM
I receive email notifications for Encrypted Form submissions, however, there is nothing to click to open the form.
When I open the email I see (bold added for emphasis):
@import
url(http://fonts.googleapis.com/css?family=Open+Sans:400,700&subset=latin-ext,latin);
div, p, a, li, td { -webkit-text-size-adjust:none; }
table img {
display:block;
}
.appleLinks a { color:#898989 !important; text-decoration:none
!important; }
New Encrypted Submission ReceivedTo securely view your form
response click on the button below.Click here to view this on your
browser.
This occurs in any browser I use.
Please help!
Page URL: https://form.jotform.com/60723497666164 -
Welvin Support Team LeadReplied on March 13, 2016 at 3:35 PM
It looks like you are set to accept emails in text mode only. Please check that. Are you using an email client? If yes, let us know the name so we can try it.
For the meantime, you can access your email history section to view and click the links from there. Here's our guide for viewing your email history: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.