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  • Profile Image

    Form disapeared

    Asked by redlineadvantage on March 13, 2016 at 04:03 PM

    Hello

     

    My form states that it's over quota.  I have the $20 per month subscription and I am nowhere near the limits.

     

    I also can't find my form I  my account

     

    This is the link:

    https://form.jotform.com/60606531639153

     

     

     

    Page URL:
    https://form.jotform.com/60606531639153

    month subscription guest account
  • Profile Image
    JotForm Support

    Answered by jonathan on March 13, 2016 at 06:03 PM

    I found that your form https://form.jotform.com/60606531639153 was created under a Guest account only. This was the reason it went over quota suddenly. 

    I have fixed it by moving the form to your paid account/username redlineadvantage  

    You can check in your My Forms page and the form should be there now.

    Let us know if issue remains.

    Thanks.