regarding incomplete submissions

  • Profile Image
    Strokensip
    Asked on March 13, 2016 at 08:17 PM

    For our business all submissions, incomplete ones included, are equal.  Some patrons just choose to pay upon arrival. Can we set things up so that our incomplete ones appear WITH the completed/payed ones in the same spreadsheet?

    Can I easily or automatically conceal, in the spreadsheet view, all of those submissions with an event date that has passed?
  • Profile Image
    jonathan
    Answered on March 13, 2016 at 08:30 PM

    Can we set things up so that our incomplete ones appear WITH the completed/payed ones in the same spreadsheet?

    You will have to 'manually complete' the Incomplete submissions if you want them to be included in the correct completed payments submissions.

    user guide: Paypal-Incomplete-Payments-FAQ

    Or on the other hand, perhaps you may just want to use Purcahse Order tool instead of Payment tool. The Purchase Order will not require actual payments but you can capture product/items details. And all submissions will go to completed submissions data.

    Let us know if you need further assistance on this.

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    Since the next question was about a different feature, I created a separate post for it here http://www.jotform.com/answers/793753