What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Size of Video File Upload

    Asked by swaagtvshow on March 13, 2016 at 09:02 PM

    I'm developing a form for participants to submit videos.  The Video Upload box says it can only receive video files that are a maximum of 1024KB.  How can I receive larger video files? Will the $19/Month for 10GB allow for uploads of larger video files?  If so, what is the maximum video file size with the $19/Month package?


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    JotForm Support

    Answered by Chriistian on March 13, 2016 at 09:53 PM

    You can increase the limit of the upload field up to 1GB, however, you do need to upgrade your account to get 10GB of upload space. To change the upload size limit, simply follow this guide: Changing the Upload Size Limit

    JotForm upload max size = 1GB or less per file (use 1048576 value in KB to set the 1GB limit)

    If you need further assistance, please let us know.

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    Answered by swaagtvshow on March 13, 2016 at 10:46 PM
    Got it. Thanks!
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    JotForm Support

    Answered by Chriistian on March 13, 2016 at 10:49 PM

    You are most welcome. If you have any other concerns, feel free to contact us again. Cheers.