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swaagtvshowAsked on March 13, 2016 at 9:02 PM
I'm developing a form for participants to submit videos. The Video Upload box says it can only receive video files that are a maximum of 1024KB. How can I receive larger video files? Will the $19/Month for 10GB allow for uploads of larger video files? If so, what is the maximum video file size with the $19/Month package?
Thanks!
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Chriistian Jotform SupportReplied on March 13, 2016 at 9:53 PM
You can increase the limit of the upload field up to 1GB, however, you do need to upgrade your account to get 10GB of upload space. To change the upload size limit, simply follow this guide: Changing the Upload Size Limit
JotForm upload max size = 1GB or less per file (use 1048576 value in KB to set the 1GB limit)
If you need further assistance, please let us know.
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swaagtvshowReplied on March 13, 2016 at 10:46 PMGot it. Thanks!
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Chriistian Jotform SupportReplied on March 13, 2016 at 10:49 PM
You are most welcome. If you have any other concerns, feel free to contact us again. Cheers.