Thank you page not displaying

  • Profile Image
    lasercorp
    Asked on March 13, 2016 at 10:03 PM

    Hi,

     

    The thank you page is not displaying after submission but the autoresponder email is working.

     

    Thank you,

    Eric

  • Profile Image
    ashwin_d
    Answered on March 13, 2016 at 10:30 PM

    Hello Eric,

    I did test your form which is embedded in your webpage and thank you page is being displayed but you need to scroll to view the thank you message. Please check the screenshot below:

     

    I would suggest you to please embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you how to grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!