What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What format can I save my form so it's visible on Smartphones?

    Asked by MartyG on February 25, 2012 at 12:15 AM

    I have my website with GoDaddy.com.  I spoke with their Customer Service who told me that JavaScript format forms will NOT be visible on their ".mobi" pages (pages that are optimized to look better on mobile devices, like iPhones and Android).  What format can I save my Jotform form so it will display and function correctly (including dropdown menus) on mobile? If you know of a format or a design style, please give me the instructions of how save my form in this way. Thanks.

    Page URL:
    http://www.lyricmagician.com/OrderLyrics_Personal.html

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    Answered by allanftd on February 25, 2012 at 07:20 AM

    Hi MartyG,

    May we ask for the .mobi URL of your form or website? I have tried accessing your form using the URL you provided and I was able to open the form properly including the drop downs.

    We'll await your response so that we can further assist you. Thank you for using JotForm!

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    Answered by MartyG on February 25, 2012 at 09:25 AM

    Yes, my .com site works fine with my Javascript Jotform form. But the host of my website, GoDaddy, said that I can NOT use Javascript-format forms on their site. Is there an embed format or form style I can use for my forms in Jotform that will be mobile-friendly when displayed on Smartphones?

    My mobile-friendly URL (you can only use this on Smartphones) is: www.LyricMagician.mobi

    Thanks for your help.

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    Answered by fxr on February 25, 2012 at 03:55 PM

    Unfortunately, JotForm needs javascript enabled on the end users browser for a lot of the form functionality.

    Speaking personally, the limitation put on your site by GoDaddy sounds ludicrous. Have you considered a new host? 

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    Answered by MartyG on February 25, 2012 at 05:52 PM

    Thanks for your response. Because of your answer and GoDaddy's restriction, I am considering finding a different host so my mobile site can use my Jotform forms. My Jotform form looks and works great on my .com site.

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    JotForm Support

    Answered by Mike_T on March 01, 2012 at 06:34 PM

    In the meantime, you can put a direct URL to your form on mobile website.

    Link code example:

    <a target="_blank" href="http://form.jotform.us/form/12534211173" rel="nofollow noopener">Order (Personal)</a>

    Order (Personal)

    Please feel free to contact us if you need any further assistance.