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  • Profile Image

    Can't Count the Number of Dropdown Answers to Trigger the Condition

    Asked by Communicaid on March 14, 2016 at 08:30 AM


    Thank you for your solutions above. I use it in my form but not everythink works:

    The objectif of my form is evaluate the language level and select those who has a too low level, good level and too high level.

    and there are few conditions :

    1. Choose 1 of the 4 texts

    2. Ticks your competences (Number of the ticks counts already of the result)

    3. Matrix questions ( the number of "oui" anwsers counts for the final result)


    Firstly I have puted form calculation linked to each question (done and working)

    Than, in GOOD LEVEL I want to put the result for the people who has a good level  (I have used greater than / less than)  and it worked.

    and I have tried to do the same for NOT GOOD LEVEL and it doesnt work! do you have any ideas why?



    Thank you in advance foryour help

  • Profile Image
    JotForm Developer

    Answered by mert on March 14, 2016 at 10:50 AM

    Hi there,

    Please, give me a little time, I'm going to check your form and will come back with answer.


    Thank you for your patience.

  • Profile Image
    JotForm Developer

    Answered by mert on March 14, 2016 at 11:06 AM

    On my test, I managed to get the result on the field called "NOT GOOD LEVEL Résultat de votre auto-evaluation". Please, see it from the below:


    As it is seen, I can get the result "A2 not good level" and my options are set for 4 "Oui 1" on the first column of the "NOT GOOD LEVEL Résultat de votre auto-evaluation". When I choose 3 "Oui 1", the "A2 not good level" description is going to disappear like it is described on the title of the "Matrix" field.

    If you are pointing somewhere else, please do let us know, because everything is working fine on my end.



  • Profile Image

    Answered by Communicaid on March 15, 2016 at 05:51 AM

    Hi Mert,

    A2 work but B1 and B2 doesn't. even if the conditions are setup the same way...

    All the best,


  • Profile Image

    Answered by Boris on March 15, 2016 at 09:04 AM

    I have cloned the form into my account and tested it, and it seems to be working the same for both the A2 and B1 questions. This was from A2:

    And this was from B1:

    From your previous response, I'm unsure if this is the actual behavior you were looking to achieve, or is this not intended behavior?

    When it comes to field B2 not placing any value into NOT GOOD field when the B2 matrix is still empty, i believe you should use IS LESS THAN rather than IS GREATER THAN in your conditions for B2 NOT GOOD and C1 NOT GOOD:

    Please let us know if this makes the fields act the way you intended.