What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form cannot be opened even after I deleted all submissions?

    Asked by confucius on March 14, 2016 at 11:07 AM

    Hi, I deleted all submissions, but still unable to open the form. Could you please help me with this? 

    Here is the link https://secure.jotformpro.com/confucius/program-offerings

    Page URL:
    https://secure.jotformpro.com/confucius/program-offerings

    all submissions
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    JotForm Support

    Answered by Welvin on March 14, 2016 at 11:23 AM

    I'm sorry, but deleting your form submissions won't restore your account.

    Free accounts are limited to just 100 submissions per month. If you'll reach this limit, your forms will be disabled and will only be reactivated on the next month's reset schedule or until you will upgrade your account to our next plan.

    To upgrade, just go to our pricing page and click the upgrade button. https://www.jotform.com/pricing