If I deleted a submission can I find it later?

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    northco
    Asked on March 14, 2016 at 11:46 AM

    I created a registration form.  There was a brother and sister.  I must have accidentally deleted the sister?  I cannot locate her form.

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    ashwin_d
    Answered on March 14, 2016 at 12:03 PM

    Hello northco,

    Please be noted that once delete a submission record, it is completely deleted from our system and cannot be restored it.

    The only way to get the submission data from the submission emails you must have received. Another way is to look at your account's email log and see if you are able to trace the deleted submission email logs. The following guide should help you how to how to check your email logs:  http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    You should always integrate your form with google spreadsheet or any other available integrations so that you always have a backup of your submission data. Even if you delete your submissions form your JotForm account, you will always have a backup. The following guide should help you how to integrate your form with google spreadsheet:  http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet 

    Thank you!