What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why was my account suspended and can I reactivate it?

    Asked by Carl Falco  on March 14, 2016 at 12:34 PM
    my account and
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    JotForm Support

    Answered by david on March 14, 2016 at 12:39 PM

    I checked for accounts associated with your email address and was unable to find any.  If you wouldn't mind letting us know your username, we will be happy to let you know why the account was suspended.  If it was in error, we can also activate it once again.