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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bandwith Limit Exceeded

    Asked by sunedisonRSC on March 14, 2016 at 01:05 PM

    This data did not transfer to our Box account and we are experiencing an bandwitdth error opening the file. Can you reset the file?

     

    Thanks

    Page URL:
    https://www.jotform.us/uploads/sunedisonRSC/52798810406158/33292738545<br/>2829408/Barnard%20Shade%20Report.pdf

    limit exceeded exceeded thanks and
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    JotForm Support

    Answered by Charlie on March 14, 2016 at 01:27 PM

    I checked your other threads and it seems like this is the first time that that file has exceeded its bandwidth limit. I went ahead and reset it. Please note that we can only reset each file once. 

    Do let us know if you need more information on this. Thank you.