Our account has been blocked...

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    rmataityte
    Asked on March 14, 2016 at 02:01 PM

    Hi,

    Our account has been blocked as our IP address looked at though it was phishing, which it wasn't. We urgently need to access our forms, so would be grateful if you could restore our account as soon as possible.

    The account is in the name of rmataityte

    Thanks,

    Emily 

     

  • Profile Image
    Kiran
    Answered on March 14, 2016 at 02:50 PM

    I see that the account is suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I have verified your forms and they seem to be normal and clean. I have activated your account and you should be able to see your forms now. Sorry for the trouble caused. 

    Please let us know if we can be of any further help. Thank you!