What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Vimeo Widget: It is not allowing to add a video, when the button "Add widget" is clicked nothing happens.

    Asked by forumfitness on March 14, 2016 at 02:20 PM

    I have been using JotForm for a while and have added many Vimeo videos to our forms. We currently pay for a upgraded account with JotForm and truly depend on the videos working correctly in order for the forms to be effective.

    Right now, I the widget is not allowing me to add any new Vimeo videos, and the forms that did include a video, now show an "Oops" image.

    Please let me know how we can fix this ASAP. The videos are extremely important to show the success of our programs.

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    JotForm Support

    Answered by Kevin_G on March 14, 2016 at 03:22 PM

    I tested the widget on my end and the wizard does nothing when you click on "Add widget" button. 

    Seems like there is an error and it should be fixed by our developers, I will escalate it to our second level and you will be notified when it is fixed. 

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    JotForm Support

    Answered by TitusN on April 28, 2016 at 02:51 AM


    This is now fixed - You should be able to add new Vimeo videos normally.

    Thank you for your patience.