What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    total not displaying for payment field

    Asked by beforetravel on March 14, 2016 at 05:50 PM

    hello, my form was working correctly but suddenly , i check that total amount is 0 even i click on product . can you check this . please Thankyou

    Page URL:
    https://form.jotformeu.com/60687968768381

    problem in product check hello amount
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    JotForm Support

    Answered by Kiran on March 14, 2016 at 06:43 PM

    It seems there is an issue with the form itself. I notice that there are some modifications being done on this form for the last three days. As I check the form revision history of this form, the total of the products selected is not being displayed from the beginning. As I check your other JotForm in the account http://www.jotformeu.com/form/60684240549358, I see that the total is working fine. 

    You may clone this form again, and change the theme to match your requirement. Please let us know if you need any further assistance.