What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    deleted field still showing

    Asked by b1nuzz on March 15, 2016 at 09:14 AM
    deleted field
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    JotForm Support

    Answered by Kiran on March 15, 2016 at 10:40 AM

    Generally such issue happens when the form is not saved properly. Please logout from your JotForm account and close all the browser sessions. Re-login to your JotForm account on a fresh browser session and try editing the form. Please make sure that the form is saved correctly and check if the field is still displaying on your JotForm.

    If the issue still persists, please let us know the field that you are trying to remove on your JotForm so that we can further investigate the issue and provide you with necessary assistance.

    Thank you! 

  • Profile Image

    Answered by b1nuzz on March 15, 2016 at 10:46 AM
    I have done this process and it is still appearing.
    It is the ‘wave period’ field on this form https://form.jotformeu.com/60483885686372
    Thanks
    Ben
    ...
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    Answered by b1nuzz on March 15, 2016 at 10:46 AM
    Its now gone.
    Thanks
    ...
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    JotForm Support

    Answered by EltonCris on March 15, 2016 at 11:45 AM

    Great! Glad to know that this is now resolved.

    Should you encounter any issues again, let us know.