Problem on submitting the form

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    Kari 
    Asked on March 15, 2016 at 09:15 AM

    We have an applicant that is having trouble submitting their form.  They are getting a "waiting" notification but it has been an hour and nothing is happening.  Not sure what to tell them.  Any ideas? 

     

    Thanks,

  • Profile Image
    Jan
    Answered on March 15, 2016 at 10:58 AM

    I cloned your form and I was able to do a test submission. I also did a test submission on your actual form (http://www.jotform.com/53153470870959) and I was able to submit. Here's a screenshot of the thank you page:

    I tested this in Google Chrome and Mozilla Firefox. Can you please test it if it is still not working on your end.

    Let us know if it is still the same. Thank you.