What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account was autosuspended

    Asked by Landearn on March 15, 2016 at 09:48 AM
    Hi , I had Exactly the Same Issue with my Forum , could you help please ? 
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    JotForm Support

    Answered by beril on March 15, 2016 at 09:59 AM

    Your account is auto-suspended by our phishing detector system because you have  asked to user login information.

    I am sorry to say that creating login forms is against to our terms of use.

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I've deleted that form and activated your account back. We would be grateful if you don't ask user password again.

    If you require more information please do not hesitate contacting us. We will be happy to assist you.