What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Already Submitted error after submitting the form again when Auto-fill is enabled

    Asked by greenparent on March 15, 2016 at 10:08 AM

    Also I want our customers to be able to submit multiple entries if they like but I have made the settings so this should work but I have attempted to submit the form again but it won't allow it with the same information on the form?

    Many thanks for your help


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    JotForm Support

    Answered by Kiran on March 15, 2016 at 10:23 AM

    It seems that there is an issue with the Auto-fill feature. I am able to replicate the issue with my tests when the Auto-fill feature is enabled on the forms.


    Let me forward the issue to our backend team to take a look. You'll be posted here once we have any update on this.

    Meanwhile, you may disable the Auto-fill feature on your JotForm so that the form can be submitted multiple times.

    Thank you! 

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    Answered by greenparent on March 15, 2016 at 10:33 AM

    Thanks, disabling the auto-fill works fine for me.


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    Answered by Ben on March 15, 2016 at 11:36 AM

    Thank you for the update. I can confirm that my colleague has already raised this to our developers. We will update you here as soon as the issue is resolved.

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    JotForm Developer

    Answered by hasan on March 16, 2016 at 11:24 AM

    Thanks for letting us know. It should be working as intended now. Could you please try it and let us know if you have any issues?