Already Submitted error after submitting the form again when Auto-fill is enabled

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    greenparent
    Asked on March 15, 2016 at 10:08 AM

    Also I want our customers to be able to submit multiple entries if they like but I have made the settings so this should work but I have attempted to submit the form again but it won't allow it with the same information on the form?

    Many thanks for your help

    Jez

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    Kiran
    Answered on March 15, 2016 at 10:23 AM

    It seems that there is an issue with the Auto-fill feature. I am able to replicate the issue with my tests when the Auto-fill feature is enabled on the forms.

     

    Let me forward the issue to our backend team to take a look. You'll be posted here once we have any update on this.

    Meanwhile, you may disable the Auto-fill feature on your JotForm so that the form can be submitted multiple times.

    Thank you! 

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    greenparent
    Answered on March 15, 2016 at 10:33 AM

    Thanks, disabling the auto-fill works fine for me.

     

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    Ben
    Answered on March 15, 2016 at 11:36 AM

    Thank you for the update. I can confirm that my colleague has already raised this to our developers. We will update you here as soon as the issue is resolved.

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    hasan
    Answered on March 16, 2016 at 11:24 AM

    Thanks for letting us know. It should be working as intended now. Could you please try it and let us know if you have any issues?

    Regards.