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    How to send submission emails to user using my own email address?

    Asked by csilverhorn on March 15, 2016 at 11:00 AM

    I am trying to find out a way to send the forms to the clients that I make these for without saying they are coming from JotForm. Also, when I add a notification email...it doesnt work. It just sends it to me. Please help walk me through this. Thank you.

     

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    https://form.jotform.com/csilverhorn/eppersonshirts

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    JotForm Support

    Answered by ashwin_d on March 15, 2016 at 12:08 PM

    Hello csilverhorn,

    If I understand your requirement correctly, you want to send submission emails to the user who submitted your form. You also want the email to e sent using your own email address instead of noreply@jotform.com. Is that correct?

    #1. If you want to send submission emails to the users, you will have to add "Form Auto-responder" email alert in your form. The following guide should help you how to add form auto responder:  http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    #2. You can use your own email address to send submission emails. You will have to add custom sender email in your account and set it as "Sender Email" of your form's email alert/form auto responder. The following guides should help you:

    http://www.jotform.com/blog/86-Send-Form-Emails-From-Your-Own-Email-Address-JotForm-Now-Support-SMTP 

    http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address 

    #3. When you add a notification email alert in your form, it will send submission emails to your own email address or any other email address you set as "Recipient Email" field of email alert.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!