What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by gracemontessori on March 15, 2016 at 11:42 AM

    I cannot see how the paypal part works

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    Answered by Carina on March 15, 2016 at 12:28 PM

    You can see our guide for more details on how to setup a Paypal form:


    After adding your products to Paypal field and publishing your form, users will select the products and after submitting the form, they will be redirected to Paypal website so they can complete the payment:

    If they only submit the form but don't finish the payment on the Paypal website, then the submission is stored as incomplete payment under the submissions area and you will not receive the payment:



    Let us know if you need additional clarification.