What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you mean that the fields are not draggable to reorder on the form? If so, it may be the issue with Chrome. Sometimes, a few updates on Chrome browser could cause the issue. Please try using Mozilla Firefox to see if you can reorder the questions without any issue.
Please get back to us if you need any further assistance. We will be happy to help.