JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Getting Incomplete Values Warning when Facebook Like Widget is RequiredAsked by spcial_buy on March 15, 2016 at 11:49 AM
I have put in my form the Facebook like box as a required field to be able to proceed.
However, when I test it, even though I clicked on Like, I get an error message (see attachment).
Why is that?
When I tried to use the "Like" button on widget, I didn't encounter the same warning message. Please, see it from the below:
After applying these steps, please do let us know about its final state.
It should work by now. I just make the "Facebook Like" widget in your form no required. Required validation on this widget isn't yet working so turned it off on that field.
However, this was already raised to our developers for a resolution. I have also escalated your thread so once this is fixed, you will be informed here.
In the name of my colleague, you are most welcome. If you encounter any inconvenience, please do let us know.
thank you for your support.
During one of our last campaigns with JotForm (in 2015) we've already used this kind of widget and it worked very well in making the facebook like mandatory.
I was wondering: is there any chance to recover exactly that kind of script and replicate it again on one form? Because it really fulfilled our needs.
Thank you very much
I understand your point and you are totally right. In order to fix this issue, the ticket has already opened; but its status is still "on progress", so we need to wait a little bit more to get the fix. When there is an update about this issue, you will be informed on this thread via email.
Thank you for your patience.
In addition, I didn't replicate the same results on my latest tests (Firefox, Chrome) when the widget is marked as "Required". You can see the results on the following screen recording:
So, you can give it a shot while we are waiting for the result of the ticket.
There is no way of telling if users have liked your page using the Facebook Like box. Facebook disabled this ability on their SDK.
This feature cannot be implemented - you can only use the widget as non-required to prevent that error from happening.
Sorry about that.