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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Como subir uma imagem do meu celular no formulario

    Asked by portalencontrei on March 15, 2016 at 12:07 PM

    Boa tarde

    Montei um formulario quando acesso atraves do computador a imagem a faz o uplod normal

    Quando abro a url do formulario no meu smartphone a imagem nao sobe

     

    Como devo proceder para que a imagem subi do meus arquivos no celular

    desde ja agradeço pela atenção

    5511-947286346

    Wagner

    smartphone a
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 15, 2016 at 12:47 PM

    I'm not sure if fully understood your question, but I assume that you are using the File Upload field.

    You should be able to upload files on mobile devices when using this field. Please share us your form so we will make some tests on mobile devices and try to replicate your issue. 

    If this is not your question, please provide us a bit more about it, we will be glad to help. 

  • Profile Image

    Answered by portalencontrei on March 15, 2016 at 01:46 PM
    A resposta nao seria esta que me enviou
    no computador de mesa a imagem sobe normal
    quando vou usar o formulario no celular a imagem nao busca no ficheiro
    olha o link e tente subir uma imagem pelo celular
    https://form.jotformz.com/portalencontrei/oficina
    2016-03-15 13:46 GMT-03:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 15, 2016 at 02:07 PM

    I have tested your form on  a mobile device and it allowed me to upload the images and submit the form. 

    Could you share us some screenshots? 

    If you are receiving error messages, if the form is never submitted, it could be helpful for us to know more about the issue that you are getting.