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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the current file upload size limit still 1G per file as stated in online documentation? (file size limit can be set to a higher number)

    Asked by kmillerringling on March 15, 2016 at 01:45 PM

    Additionally, is the current file upload size limit still 1G per file as stated in online documentation? (file size limit can be set to a higher number in the upload size limit field) 

    Is it possible to keep a form entry while deleting the uploads associated with it?
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    JotForm Support

    Answered by Charlie on March 15, 2016 at 02:16 PM

    Yes, please note that you are allowed to have 1 GB total file size for each submission, the limit of a single file is also 1 GB. We also recommend to only have a maximum of 25 single file upload fields on a form. However, we do have some reports that files larger than 750 MB tends to fail, it might be related to the upload process timing out. Our developers are already aware of that problem and are currently working on a solution.

     

    For the other question, I think it would be better to have it on another thread. Please refer to this link instead: http://www.jotform.com/answers/795167. I will address it shortly. Thank you.

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    Answered by kmillerringling on March 15, 2016 at 02:23 PM

    Thanks for your candid feedback, Charlie.

    I appreciate it.

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    JotForm Support

    Answered by Charlie on March 15, 2016 at 03:12 PM

    You are welcome. Feel free to visit us here in the forum if you have any questions or concerns. Thank you.