Is the current file upload size limit still 1G per file as stated in online documentation? (file size limit can be set to a higher number)

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    kmillerringling
    Asked on March 15, 2016 at 01:45 PM

    Additionally, is the current file upload size limit still 1G per file as stated in online documentation? (file size limit can be set to a higher number in the upload size limit field) 

    Is it possible to keep a form entry while deleting the uploads associated with it?
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    Charlie
    Answered on March 15, 2016 at 02:16 PM

    Yes, please note that you are allowed to have 1 GB total file size for each submission, the limit of a single file is also 1 GB. We also recommend to only have a maximum of 25 single file upload fields on a form. However, we do have some reports that files larger than 750 MB tends to fail, it might be related to the upload process timing out. Our developers are already aware of that problem and are currently working on a solution.

     

    For the other question, I think it would be better to have it on another thread. Please refer to this link instead: http://www.jotform.com/answers/795167. I will address it shortly. Thank you.

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    kmillerringling
    Answered on March 15, 2016 at 02:23 PM

    Thanks for your candid feedback, Charlie.

    I appreciate it.

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    Charlie
    Answered on March 15, 2016 at 03:12 PM

    You are welcome. Feel free to visit us here in the forum if you have any questions or concerns. Thank you.