- kmillerringlingAsked on March 15, 2016 at 01:45 PM
- CharlieAnswered on March 15, 2016 at 02:16 PM
Yes, please note that you are allowed to have 1 GB total file size for each submission, the limit of a single file is also 1 GB. We also recommend to only have a maximum of 25 single file upload fields on a form. However, we do have some reports that files larger than 750 MB tends to fail, it might be related to the upload process timing out. Our developers are already aware of that problem and are currently working on a solution.
For the other question, I think it would be better to have it on another thread. Please refer to this link instead: http://www.jotform.com/answers/795167. I will address it shortly. Thank you.
- kmillerringlingAnswered on March 15, 2016 at 02:23 PM
Thanks for your candid feedback, Charlie.
I appreciate it.
- CharlieAnswered on March 15, 2016 at 03:12 PM
You are welcome. Feel free to visit us here in the forum if you have any questions or concerns. Thank you.