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    Why my thank you page is showing file not found?

    Asked by pekprojects on March 15, 2016 at 02:15 PM

     the Adult Team Information Form after clicking SUBMIT shows FILE NOT FOUND (404 Error), but the information is still being submitted.  

     

    Please help. 

     

    Michael 

     

    Page URL:
    https://form.jotform.co/60320617911851

    file not found form is showing style size font information
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    JotForm Support

    Answered by Kevin_G on March 15, 2016 at 02:31 PM

    This is because you are using a custom thank you page, it means that you are redirecting your submitter to a different URL rather than the one by default in JotForm, then seems like the file was deleted and this is why you are seeing this message, I would suggest you to check the URL and re-upload the file if possible.

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    Answered by pekprojects on March 15, 2016 at 02:33 PM

    Thank you so much!