Why my thank you page is showing file not found?

  • pekprojects
    Asked on March 15, 2016 at 2:15 PM

     the Adult Team Information Form after clicking SUBMIT shows FILE NOT FOUND (404 Error), but the information is still being submitted.  

     

    Please help. 

     

    Michael 

     

    Page URL: https://form.jotform.co/60320617911851
  • Kevin Support Team Lead
    Replied on March 15, 2016 at 2:31 PM

    This is because you are using a custom thank you page, it means that you are redirecting your submitter to a different URL rather than the one by default in JotForm, then seems like the file was deleted and this is why you are seeing this message, I would suggest you to check the URL and re-upload the file if possible.

    Why my thank you page is showing file not found? Image 1 Screenshot 20

  • pekprojects
    Replied on March 15, 2016 at 2:33 PM

    Thank you so much!