Inventory widget doesn't reduce its count

  • Profile Image
    CGAA
    Asked on March 15, 2016 at 02:37 PM
    Also I am using the inventory widget. It seems that before the issue it would show the reduction in inventory when items were chosen from that filed. Now it does not reduce. 
  • Profile Image
    Kiran
    Answered on March 15, 2016 at 02:57 PM

    I've tried submitting your JotForm, but since it is linked to a live payment gateway I couldn't be able to submit the form. However, I've cloned your JotForm to my account and see that the inventory widget seems to be working normally. 

     

    Could you try access the widget wizard to see if the parameters of the widget are set correct and update each widget once again? Please check the form once again after updating the widgets and let us know if the issue still persists. We will be happy to take a look again.

    Thank you!