Hide empty fields on emails

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    goughbros1
    Asked on March 15, 2016 at 02:56 PM

    Hi. I went in to" preferences","Hide empty fields on emails" and "enabled" but nothing happened. Sent a test email and all fields are still appearing in the email. What am I doing wrong?

    Jim

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    Mike
    Answered on March 15, 2016 at 03:54 PM

    Now since you enabled the empty fields on email option, you will need to re-create the form email notification:

    1. Delete current email notification.

    2. Create a new email notification.

    Please give it a try and let us know if you need any further assistance.

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    goughbros1
    Answered on March 16, 2016 at 05:46 AM
    Hi Mike
    Did as you suggested and all working well.... thanks
    Jim
    ...