Hide empty fields on emails

  • goughbros1
    Asked on March 15, 2016 at 2:56 PM

    Hi. I went in to" preferences","Hide empty fields on emails" and "enabled"Hide empty fields on emails Image 1 Screenshot 20 but nothing happened. Sent a test email and all fields are still appearing in the email. What am I doing wrong?

    Jim

  • Mike
    Replied on March 15, 2016 at 3:54 PM

    Now since you enabled the empty fields on email option, you will need to re-create the form email notification:

    1. Delete current email notification.

    2. Create a new email notification.

    Please give it a try and let us know if you need any further assistance.

  • goughbros1
    Replied on March 16, 2016 at 5:46 AM
    Hi Mike
    Did as you suggested and all working well.... thanks
    Jim
    ...