What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Private keyAsked by beatylaw on March 15, 2016 at 03:38 PM
I have not created form since you started private key but encryption put on my form(s) How do I get private key or remove encryption from Dog Bite Intake Form
I'm checking your form and it seems like the encryption feature was enabled, you can check your form settings:
I also see that your "INJURY CHECKLIST" form is encrypted. Did you perhaps at some point enabled it in your account settings? If that's the case, forms created on that date might have stayed as encrypted.
To learn more about the encryption feature, please check this guide: http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert.
We'll wait for your response.