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    Private key

    Asked by beatylaw on March 15, 2016 at 03:38 PM

    I have not created form since you started private key but encryption put on my form(s) How do I get private key or remove encryption from Dog Bite Intake Form 

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    JotForm Support

    Answered by Charlie on March 15, 2016 at 04:18 PM

    I'm checking your form and it seems like the encryption feature was enabled, you can check your form settings:


    I also see that your "INJURY CHECKLIST" form is encrypted. Did you perhaps at some point enabled it in your account settings? If that's the case, forms created on that date might have stayed as encrypted.


    To learn more about the encryption feature, please check this guide: http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert

    We'll wait for your response.