Private key

  • beatylaw
    Asked on March 15, 2016 at 3:38 PM

    I have not created form since you started private key but encryption put on my form(s) How do I get private key or remove encryption from Dog Bite Intake Form 

  • Charlie
    Replied on March 15, 2016 at 4:18 PM

    I'm checking your form and it seems like the encryption feature was enabled, you can check your form settings:

    Private key Image 1 Screenshot 30

     

    I also see that your "INJURY CHECKLIST" form is encrypted. Did you perhaps at some point enabled it in your account settings? If that's the case, forms created on that date might have stayed as encrypted.

    Private key Image 2 Screenshot 41

     

    To learn more about the encryption feature, please check this guide: http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert

    We'll wait for your response.