- BrentHAsked on February 25, 2012 at 07:16 PM
I purchased a licensed copy of JotForm to run on my servers and was wondering typically how long does it take for a download to be available to me. I'd like to starting working on setting everything up on my servers this weekend. I can provide a reference number if needed.... thanks!
- JotForm SupportidarktechAnswered on February 26, 2012 at 12:31 AM
Can you please send any licensing related support queries to email@example.com. Or you can contact them directly here: http://interlogy.com/contact.html
- BrentHAnswered on February 26, 2012 at 12:35 AM
I emailed Aytekin, but haven't heard back yet. I assume I'll get the download then? I was hoping to get started on the install this weekend so I could launch this coming week...
- JotForm SupportidarktechAnswered on February 26, 2012 at 02:13 AM
Apologies but I don't have any privileges when it comes to JotForm Licensing. Only our higher mangement can handle this, hope you've understand.
I have already tag your purchase receipt and your email message to URGENT. I'm sure he will get back to you as soon as he read your message.
Thank you so much for your understanding.