What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've had over 50k entries to a Form and I can't get the data to download. It just hangs

    Asked by GRANDE2016 on March 15, 2016 at 07:58 PM

    I need to pull this list then delete it from our account. I think our form got spammed or something. We should not have had this many entries.

    and can't a then OR
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    JotForm Support

    Answered by ashwin_d on March 15, 2016 at 09:59 PM

    Hello GRANDE2016,

    I did check your form and you should be able to download the submission data without any problem. I was able to download all your submissions successfully. I have sent you an email with this submission excel.

    You may also like to take a look at our following guide which should help you partially download submissions:  http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!