I've had over 50k entries to a Form and I can't get the data to download. It just hangs

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    Asked on March 15, 2016 at 07:58 PM

    I need to pull this list then delete it from our account. I think our form got spammed or something. We should not have had this many entries.

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    Answered on March 15, 2016 at 09:59 PM

    Hello GRANDE2016,

    I did check your form and you should be able to download the submission data without any problem. I was able to download all your submissions successfully. I have sent you an email with this submission excel.

    You may also like to take a look at our following guide which should help you partially download submissions:  http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!