What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My submission section is not updating

    Asked by gr8tags4u on March 16, 2016 at 07:00 AM

    I got the email notification but on my main page the submission section at the bottom is not showing the new submission.

    not updating section email notification new submission email
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    JotForm Support

    Answered by beril on March 16, 2016 at 08:40 AM

    When I've checked your email history I see that you've received a notification on Wed, 16 Mar 2016.

    Then I've checked the submissions of that form. I am able to see your submissions:

    If you're asking different form could you provide us the URL of your form? At that time, we can assist more properly.

    I look forward to hearing from you soon.