Close the account

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    jpettengill71
    Asked on March 16, 2016 at 09:24 AM
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    KadeJM
    Answered on March 16, 2016 at 10:14 AM

    Do you mean that you wish to close down your jotform account completely and also delete it as well per your request?

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    KadeJM
    Answered on March 16, 2016 at 10:16 AM

    Pardon, I see you had a subscription previously. So I just wanted to check with you first to see if that is maybe what you meant to close instead? Please confirm or correct me.

    I can confirm that your subscription was cancelled and you are currently scheduled to downgrade back to a free account on 3-25-2016.

    If you meant otherwise then let us know.

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    jpettengill71
    Answered on March 16, 2016 at 10:46 AM
    We would like it closed please
    ...
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    Huberson
    Answered on March 16, 2016 at 11:42 AM

    Understood, your  account will be closed as you requested and all Forms and data associated with that account will be deleted.